Last updated: July 11, 2025

These Terms and Conditions govern your use of our website and services. By accessing or using our service, you agree to be bound by these terms.

Definitions

• Website: Refers to https://mamacurry.shop
• Company/We/Us: Mama Curry, 4-11 Izaki, Chuo Ward, Fukuoka, 810-0067
• User/You: Anyone accessing or using our service
• Products: Food items available for purchase
• Service: Our e-commerce platform and restaurant services

Ordering Process

• All orders are subject to product availability
• You must provide accurate delivery information
• Prices are displayed in JPY and include applicable taxes
• We reserve the right to refuse or cancel any order

Payments

• We accept payment via Stripe (credit cards) and cash on delivery
• Payment is due at time of order for online payments
• For cash on delivery, payment is due when order is received
• We are not responsible for payment processing errors by third parties

Cancellation Policy

Due to the perishable nature of our products:

• We do not accept order cancellations once an order has been placed
• In exceptional cases, contact us immediately at 092-401-0272 or mamacurry29@gmail.com
• We reserve the right to cancel orders in cases of pricing errors or stock issues

Delivery

• Delivery times are estimates only
• We deliver within [your delivery area]
• Someone must be present to receive perishable items
• Delivery fees may apply based on location and order size
• We are not responsible for delays caused by third parties or unforeseen circumstances

Returns & Refunds

Due to the nature of food products:

• We do not accept returns unless the product is defective or incorrect
• For defective/incorrect items, contact us within 24 hours of delivery
• Refunds will be processed to the original payment method when approved
• We may require photographic evidence of damaged products

User Responsibilities

• You agree to provide accurate information
• You are responsible for maintaining account security
• You must not misuse our service or attempt fraudulent activities

Intellectual Property

• All content on this website is our property
• You may not reproduce, modify, or distribute our content without permission
• Our trademarks and logos may not be used without consent

Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the value of your order
• We are not responsible for allergic reactions - customers must check ingredients
• We are not liable for service interruptions beyond our control

Governing Law

These terms shall be governed by and construed in accordance with the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the courts of fukuoka.

Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

Contact Us

For questions about these terms:
Email: mamacurry29@gmail.com
Phone: 092-401-0272
Address: 4-11 Izaki, Chuo Ward, Fukuoka, 810-0067